Our Shannon based client, a dynamic and innovative organisation in the technology sales industry, is currently seeking a proactive and detail-oriented Operations Executive to join their team. In this role, you will be responsible for supporting all queries from Field Sales & Channel Partners to ensure smooth operations, SLA adherence, and timely customer information.
Full Time Permanent Opportunity.
Salary €30,000.
Responsibilities:
*As an Operations Executive, your key responsibilities will include providing sales support to Regional Field Sales Personnel & Partners on all pre- and post-sales inquiries.
*Order entry, back-order management, invoicing, delivery issues, sample requests, complaints, and return requests.
*With a strong emphasis on attention to detail, you will take ownership of customer weekly reports, ensuring the accurate and timely reporting of back orders, shipments, and open orders.
*To excel in this position, you must be proficient in all internal systems and follow all procedures diligently from an audit perspective.
*You will be expected to contribute to process improvement initiatives through the identification of areas with potential for enhancement.
Key Qualities:
*The ideal candidate for this role will have fluency in English, with proficiency in a second language being desirable, particularly French and/or Arabic.
*At least 3 years of experience in a similar role, preferably in a technology sales environment.
*Proficiency in Microsoft Excel, Word, and Outlook.
*As a self-starter with excellent problem-solving skills, you should be able to work independently while also being a collaborative team member.
*Excellent communication skills
Adecco Ireland is acting as an Employment Agency in relation to this vacancy.
Please apply with your CV to:
Shona Flanagan