We are seeking a Cloud Support Engineer to join our client's team based in Dublin. This team is responsible for global cloud service and provides 24/7 cloud service stability and security services, with a focus on ensuring reliability, availability, monitoring/alerting, and capacity planning within the EU region.
Responsibilities:
- As the Cloud Support Engineer, you will monitor mission-critical, customer-facing systems across public cloud environments.
- You will work closely with global SRE teams to assist in daily services/applications maintenance and identify improvements in deployment approaches.
- You will provide 24/7 on-call support, develop and deliver reports on service metrics.
Requirements:
- The ideal candidate should possess excellent communication skills, be a critical problem solver, and comfortable analysing complex technical issues while responding within strict SLAs.
- They should be a fast learner, self-motivated, and enjoy taking on new challenges.
- Ideally, they have a Bachelor's Degree in Computer Science/Telecommunications or equivalent experience in IT/Internet distributed systems or SaaS/PaaS management.
- Experience with Linux environments, network technologies, and monitoring tools is required.
- A systematic problem-solving approach and effective communication skills are important.
- Knowledge of programming/scripting languages and certification in ITIL or understanding of DevOps environment and ISO27001/CSA-STAR standards is advantageous.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco Ireland is acting as an Employment Business in relation to this vacancy.
Please apply with your CV to:
Luisa Pita