Field Service Engineer

  • Location
    Dublin, Dublin
  • Category
    Engineering - Field
  • Job type
    Permanent
  • External Reference
    JN-102024-398950

𝗙𝗶𝗲𝗹𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿
𝗥𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗼: 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿

We are looking for a Service Engineer to join our team. You should have at least 3 years' experience in a similar position and enjoy problem solving and working as part of a busy team. It would be advantageous if you had experience of maintaining mobile and fixed X-Ray systems.

𝗧𝗮𝘀𝗸𝘀 𝗮𝗻𝗱 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
* Carry out full equipment maintenance for customers in line with contractual requirements.
* Respond to 'call outs' as organized from the Service Desk.
* When required liaise with customers to ensure that orders are received.
* To carry out, where possible repairs to customers' equipment in the in-house workshop.
* To assist carrying out customer demonstrations when required to do so.
* To install and commission equipment on customer premises when required.
* To provide as required training to customers and other HSL staff in equipment operation.
* To ensure sufficient levels of spare parts are maintained to meet service department needs.
* To ensure that the test equipment is in good order.
* To monitor calibration dates of test equipment.
* To ensure that all tool kits are in good order.
* To ensure that all paperwork and systems are up to date.
* To ensure that regular communication is maintained with department managers and colleagues for continuity and control.
* To keep up to date on technical developments and follow up training needs with manager.
* Any other duties that may be assigned from time to time to fulfill the role of service engineer.
* Adhere to hospital protocols and procedures when servicing equipment.
* Ensure strong relationships with customers, clients and co-workers.
* Maintenance and repair of company and multi-vendor systems solutions which may include hardware, software and networking products as well as operating systems.
* Sales support from a technical background.
* Diagnose and help to resolve product performance problems.

𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗤𝘂𝗮𝗹𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 - 𝗘𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝗖𝗿𝗶𝘁𝗲𝗿𝗶𝗮:
* 3 years' work-based experience in a similar role
or
* 1 years' work-based experience in a similar role AND a 3rd Level Qualification in Engineering / Directly related field
* Full Regional Driving License
* Experience in a Medical environment particularly beneficial

𝗗𝗲𝘀𝗶𝗿𝗮𝗯𝗹𝗲 𝗖𝗿𝗶𝘁𝗲𝗿𝗶𝗮:
* Previous experience with regional driving coverage
* Previous experience in a Medical environment
* Previous experience working within an x-ray field


Adecco Ireland is acting as an Employment Agency in relation to this vacancy.

Please apply with your CV to: Robyn Lynch